- Home
- FAQs
Frequently asked questions
Everything about orders, delivery, products, payments and consultations.
Orders & Delivery
Metro cities: 2–4 days. Rest of India: 4–7 days. You'll receive a tracking link on WhatsApp and SMS as soon as your order ships.
Yes, on all orders above ₹499. Below that, a flat ₹49 shipping fee applies.
Yes, COD is available across 27,000+ pincodes. A ₹49 COD handling fee applies. Prepaid orders get an extra 5% off.
All men's vitality and women's wellness products ship in plain outer boxes with no product names.
Products & Quality
Yes. All our products are manufactured under a valid AYUSH manufacturing licence in a GMP-certified facility.
Every batch is tested at a NABL-accredited lab for heavy metals, microbial load and active markers. Reports are available on request.
Our products are made from natural herbs in classical doses. Follow the recommended dosage and consult a doctor if you are pregnant, nursing or on medication.
Ayurveda works with your body, not against it. Most people notice changes in 3–4 weeks; full benefits build over 60–90 days.
Returns & Payments
Unopened products can be returned within 7 days. If you receive a damaged or wrong product, we replace it free — just WhatsApp us a photo.
UPI (GPay, PhonePe, Paytm), all debit/credit cards, net banking, wallets, EMI and Cash on Delivery.
Payments are processed by a PCI-DSS compliant gateway with 256-bit encryption. We never store card details.
Consultation
Yes. A 15-minute call with a BAMS-qualified Ayurvedic doctor is free with any order, or ₹199 as a standalone booking (adjusted against your first order).
Hindi, English, Marathi, Tamil, Telugu, Kannada, Malayalam and Bengali.
Still have a question?
Our team is on WhatsApp 9 am – 8 pm, Monday to Saturday.